Here's a clear, straightforward explanation of what personal information we collect when you use the biggwin live platform, how we use it, and how we keep it safe.
Biggwin live puts your privacy first. We never sell your information to third parties. Read this policy in full to understand where your data goes and what rights you have.
100% Data Protection
SSL encryption and advanced security technology are used
Start Reading the PolicyAll your data is protected with 256-bit SSL encryption. Bank-grade security measures are in place.
We never sell or rent your personal information to third parties. This is a firm policy we do not compromise on.
You can view, correct, or request deletion of your data at any time.
Your data is stored in secure data centers where regular security audits are conducted.
We collect only the minimum information needed to deliver our services.
Our Bangla support team is always on hand for any privacy-related questions or concerns.
Welcome to the biggwin live Privacy Policy. This policy explains how biggwin live collects, uses, and protects your personal information — and it applies whenever you visit our website, create an account, or use any of our services.
We believe privacy is a fundamental right. biggwin live collects only what's necessary and uses it with complete transparency. There's nothing hidden here — everything you need to know is right on this page.
This Privacy Policy operates alongside biggwin live's Terms and Conditions. By using the platform, you are considered to have fully accepted this policy.
In simple terms: Your information is used solely to provide you with a better experience. biggwin live never shares your data with anyone without your consent.
Biggwin live may collect two types of information from you:
| Data Type | When it's collected | Why it's needed |
|---|---|---|
| Name, email address, mobile number | At registration | For Account Creation and Communication |
| Date of Birth | At registration | For Age Verification (18+) |
| Address | In the KYC Process | For identity verification |
| National ID / Passport | In the KYC Process | To meet legal obligations |
| Payment information (mobile number) | Transaction time | For processing deposits and withdrawals |
We never directly collect your bank account number, card number, or full financial details. All payments are processed through secure third-party gateways.
Information collected from you is used solely for the following purposes:
Please Note: You can opt out of promotional emails and SMS at any time. Just let our support team know, or click the "Unsubscribe" link in any email.
Biggwin live never sells your personal data. However, information may be shared in the following limited circumstances:
Payment gateways, KYC verification services, and game providers receive only the data they need to deliver their services. They are bound to uphold our privacy standards.
We may be required to disclose information in accordance with applicable law — for example, in response to a court order, government directive, or regulatory request.
We are legally required to report information to the relevant authorities if money laundering or other illegal activity is suspected.
In the event of a company merger or acquisition, data may be transferred, but the new owner will be bound by the same privacy policy.
The biggwin live website uses cookies — small text files saved to your browser. We use three types of cookies:
| Cookie Type | Purpose | Can It Be Disabled? |
|---|---|---|
| Session Cookies | Maintaining login sessions, security | No (the site will not function) |
| Security Cookies | CSRF protection, fraud prevention | No |
| Analytics Cookies | User behavior analysis | Yes |
| Preference Cookies | Remembering language and theme preferences | Yes |
Optional cookies can be disabled through your browser settings, though some platform features may be affected as a result.
We retain your data only for as long as necessary:
After the retention period, your data is securely deleted or anonymized so that you can no longer be identified.
Biggwin live follows industry-leading standards to keep your data secure. Our security measures include:
Important: Beyond our technical safeguards, you also play a role — use a strong password, never share it with anyone, and report any suspicious activity to our support team immediately.
As a biggwin live member, you have the following rights over your own data:
You can view all information we hold about you. We will respond within 30 days of your request.
You can request corrections to any inaccurate or outdated information.
Under certain conditions (where no legal obligation applies), you may request that your data be deleted.
You can opt out of marketing communications at any time.
You can receive specific data in a structured, portable format.
To exercise these rights, contact our support team or Help Center Visit us. We respond within 30 business days.
Biggwin live strictly prohibits providing services to anyone under 18. We take the following measures:
If you know of a minor using biggwin live, please notify us immediately.
Biggwin live reserves the right to update this privacy policy. When changes are made:
For any privacy-related questions, concerns, or complaints, please get in touch with us:
Email: privacy@biggwinlive.bet
General Support: support@biggwinlive.bet
Live Chat: 24/7 Bangla support available
Help Center: Visit Help Center
We typically respond to privacy-related complaints within 72 hours. Complex cases may take up to 30 business days.